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Avero Experience

Avero Experience

Avero Diagnostics is a national, physician-operated laboratory specializing in women’s health, anatomic and clinical pathology, molecular pathology and clinical diagnostics. Our business is patient-centered, family-owned, and delivers the best possible service for the benefit of the patient.

Billing

We care about affordable healthcare. Avero Diagnostics is an in-network provider with most insurance companies and Medicare. We also offer flexible payment options and need-based financial assistance to help improve access to care through the AveroCaresTM program.

Here’s how the billing process works:

  1. Insurance Claim

    After testing is complete, we will file a claim with the patient’s health plan. Once this claim is processed, the health plan will send the patient an Explanation of Benefits (EOB).

  2. Invoice

    In most cases, there is no additional patient responsibility. If there is, the patient may receive a bill from Mattison Pathology, dba Avero Diagnostics.

  3. Our COmmitment

    After the patient receives a bill, we will call to evaluate their personal financial situation, answer any questions, and discuss payment options.

We’re here for you. If you have questions regarding a bill, contact us today.

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Reporting

Choose from a variety of convenient report delivery options so you never miss a result.

  • Avero Connect: Electronic medical record (EMR) or laboratory information system (LIS) integration
  • Avero Link: Online access via the Pathology Portal
  • Avero Print: Avero-installed printer in your office that prints diagnostic reports as they are issued
  • Fax

Resources

Submission: Forms can be faxed to client services at 469-232-9927.

Schedule Pickup

Need a sample pickup? We offer multiple options to make specimen transport easy. Contact a client services representative by calling 877.232.9924, Monday through Friday, from 7:00 AM to 6:00 PM CST.

Ask your client services rep how we can assist you in scheduling a daily pickup for your office.

Pap Support Program

Patients look to you for guidance and answers. Simplify your workflow by automating decisions routinely made when ordering testing.

We offer a simple process with provider-driven results, electronic ordering, simple specimen collection, and a variety of reporting options. Our PapSupport program is also a part of our AveroCaresTM standard of care program.

Getting started with the PapSupport Program is easy. Reach out to your representative for more information.

Do you not have a local representative? Contact us today to get started.

Ordering Supplies

You can easily place an order by phone. Simply give us a call and a client services representative will be happy to assist you.

You can reach a client services representative by phone at 877.232.9924, Monday through Friday, from 7:00 AM to 6:00 PM CST.