Avero Experience

Avero Experience

Avero Diagnostics is a national, physician-operated laboratory specializing in cancer diagnostics and genetics. Our business is patient-centered, family-owned, and we deliver the best possible service for the benefit of the patient. We offer a broad, high quality test menu to support diagnostic services in the areas of breast, gynecologic, gastrointestinal, molecular, and urologic pathology.

Billing

We care about affordable healthcare. Avero Diagnostics is an in-network provider with most insurance companies and Medicare. We also offer flexible payment options and need-based financial assistance to help improve access to care through the AveroCaresTM program.

Here’s how the billing process works:

1

Insurance Claim

After testing is complete, we will file a claim with the patient’s health plan. Once this claim is processed, the health plan will send the patient an Explanation of Benefits (EOB).

2

Invoice

In most cases, there is no additional patient responsibility. If there is, the patient may receive a bill from Mattison Pathology, dba Avero Diagnostics.

3

Our Commitment

After the patient receives a bill, we will call to evaluate their personal financial situation, answer any questions, and discuss payment options.

We're here for you.

If you have questions about insurance coverage, the cost of testing, or test results, contact us.

We’re here for you. If you have questions, contact us today.

Contact Us

Reporting

Choose from a variety of convenient report delivery options so you never miss a result.

  • Avero Connect: Electronic medical record (EMR) or laboratory information system (LIS) integration
  • Avero Link: Online access via the COPIA Genetics and Pathology portals
  • Avero Print: Avero-installed printer in your office that prints diagnostic reports as they are issued
  • Fax

Schedule Pickup

Need a sample pickup? We offer multiple options to make specimen transport easy. Contact a client services representative by calling 877.232.9924, Monday through Friday, from 7:00 AM to 6:00 PM CST.
Or fill out our online form to schedule your pickup*.

Ask your client services rep how we can assist you in scheduling
a daily pick up for your office.

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Pickup Information

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*On-demand pickups are not guaranteed and are dependent on the time they are requested.

To track your specimens online, visit:

Ordering Supplies

You can easily place an order by phone. Simply give us a call and a client services representative will be happy
to assist you.

You can reach a client services representative by phone at
877.232.9924, Monday through Friday, from 7:00 AM to 6:00 PM CST.
Or, fill out our online form to submit a request.