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Patients

Avero Diagnostics is dedicated to making a positive impact on the lives of patients
and the physicians who treat them. We take a patient-centered approach to laboratory medicine. We identify each specimen as a patient. And we play a major role in the continuity of patient care.

What this means for you:

  • No unnecessary or inappropriate testing
  • Proper specimen collection, handling, and testing
  • More accurate and timely results
  • Better-informed conversations with your healthcare provider

Billing

Taking care of your physical health shouldn't mean sacrificing your financial health. That's why we offer the AveroCares program, which includes need-based financial assistance.1

Here’s how the billing process works:

1

Insurance Claim

After your testing is complete, we will file a claim with your health plan, and they will send you an Explanation of Benefits (EOB). The EOB is not a bill.

2

Invoice

In most cases there is no additional patient responsibility. If there is, you may receive a bill from Mattison Pathology, dba Avero Diagnostics.

3

Our Commitment

After you receive a bill, we will call you to evaluate your personal financial situation, answer any questions you may have, and discuss payment options.

We're here for you.

If you have questions about insurance coverage, the cost of testing, or want to learn more about the AveroCares program, call us.

Phone 877.771.2018

1. Except where prohibited by law or by health insurance plan. Program availability is not guaranteed and may be limited or unavailable in certain states or under certain health insurance plans. Avero Diagnostics does not waive or cap patient co-pays, deductibles, coinsurance, or cost share amounts. Patients must meet eligibility requirements to qualify for financial assistance.

Conveniently pay your bill online.

Pay Your Bill

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